Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following return policy:


Returns are accepted within 3-5 days of the delivery date.
Items must be unused, in their original packaging, and in the same condition as when they were received.
Proof of purchase is required for all returns.
Non-Returnable Items:

Certain items may not be eligible for return, such as perishable goods, custom-made products, or final sale items. Please refer to the product description for details.

Contact Us:  Before returning any items, please contact our customer service team atcaribbeanbakpak@gmail.com to initiate the return process and obtain a Return Authorization (RA) number.
Packaging: Securely pack the item(s) in their original packaging, including any accessories, manuals, and documentation.
Shipping: Ship the return package to the address provided by our customer service team. Please note that the customer is responsible for return shipping costs unless the return is due to an error on our part.
Refunds:

Once we receive and inspect the returned item(s), we will process your refund within 7 business days.
Refunds will be issued to the original payment method used for the purchase.
Please note that shipping charges are non-refundable unless the return is due to our error.


If you receive a damaged or defective item, please contact us within 3 days of delivery to arrange for a replacement or refund.